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If your request is straight forward and the response is equally simple, we will contact you immediately via email or phone, if you provided a number. If your request is more complex and requires additional information and consideration, we may email you follow-up questions; or perhaps a brief proposal as to how we would go about analyzing and resolving your problem; or a proposed date/time for a phone call, if you provided a number. We look forward to hearing from you how we may help.